FAQS

1. Where do you source your animal products from?
We carefully select our suppliers to ensure that all of our animal products are sourced from responsible, ethical farms. Our partners follow humane treatment practices and prioritize animal welfare in all aspects of their operations. We work only with trusted farmers and producers who meet our high standards for quality and sustainability.

2. Are your animal products sustainably sourced?
Yes, sustainability is a key priority for us. We partner with farms that use eco-friendly and regenerative practices to minimize environmental impact. From feed to farming methods, we make sure that the products we offer align with our values of sustainability and environmental responsibility.

3. Are the animals raised humanely?
We only sell products from animals that have been raised in humane conditions. Our suppliers follow strict guidelines for animal welfare, ensuring that all animals are treated with respect, have access to proper nutrition, and live in environments that prioritize their well-being.

4. Are your animal products free from hormones and antibiotics?
Yes! Our animal products are free from unnecessary hormones and antibiotics. We believe in providing natural, high-quality options for our customers, which is why we ensure our products are minimally processed and free from any harmful additives.

5. Do you offer organic animal products?
Yes, we offer a variety of organic animal products. These items are produced without the use of synthetic pesticides, fertilizers, or other chemicals, ensuring that you can enjoy high-quality, all-natural products from ethically sourced farms.

6. Can I trace where my animal product comes from?
Absolutely! Transparency is important to us. Many of our products include information on where they come from and how they were produced. If you’d like more detailed information about a specific product’s source, feel free to reach out to us, and we’d be happy to provide you with the details.

7. Are your products suitable for people with dietary restrictions?
We offer a range of products that cater to various dietary preferences and restrictions. From grass-fed meat to dairy-free options, we’re committed to providing choices for customers with specific health needs. Please check individual product descriptions for more details on ingredients and sourcing.

8. Do you offer vegan or plant-based alternatives?
While our focus is on responsibly sourced animal products, we understand the growing demand for vegan and plant-based options. We are continually expanding our product range to include these alternatives and will notify our customers when these items become available.

9. How do I know if your animal products are fresh?
We take great care in ensuring that all products are stored and delivered at the optimal temperature to maintain freshness. Our shipping methods include proper packaging to keep your items fresh and safe during transit. All products also come with expiration or "best by" dates for your peace of mind.

10. Can I return animal products if I’m not satisfied?
Due to the nature of our products, we are unable to accept returns on perishable items. However, if there is an issue with your order (such as damaged goods or incorrect items), please contact us right away, and we will be happy to assist you in resolving the matter.

11. How do you ensure the ethical treatment of animals in your supply chain?
We take animal welfare seriously and work closely with our suppliers to ensure they follow strict ethical guidelines. Our partners are regularly audited to ensure they meet humane farming practices, and we ensure all certifications are up to date. We believe that ethical treatment of animals is key to providing high-quality products that align with our values.

12. Can I contact you if I have more questions about your animal products?
Absolutely! If you have any further questions or need more information about our animal products, please don’t hesitate to reach out. We are happy to provide you with any details you need to make informed decisions.